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Privacy Policy

Orange Leaf Holdings LLC or its affiliated entities ("ORANGE LEAF") are the sole owners of the information collected on the www.orangeleafyogurt.com site, and through its Orange Leaf iPhone® Application (“App”), and will not sell, share, or lease such information to others in ways different from what is disclosed in this statement. This Privacy Policy also covers materials you post to various social media sites or public Orange Leaf sites and in which you associate one or more of our hashtags to materials you own or to which you post materials.

General Registration

Registration information is used for billing, shipping, and to contact the users about services on our sites such as the Orange Leaf gift card program, sweepstakes, contests, and other special offers.  Special Privacy Policy information is contained below regarding payments made for Orange Leaf Frozen Yogurt using the Paydiant phone app.

Orange Leaf Gift and OUNCE BACK™ Loyalty Card Program

Holders of Orange Leaf Gift and OUNCE BACK Loyalty Cards may voluntarily register their cards through the www.orangeleafyogurt.com site. When you register your card, we collect additional personal information such as birth date, card number, and e-mail address. This information may be linked to your purchasing history, although we assume no obligation to monitor your purchases for any reason. We use this additional information to provide enhanced benefits to cardholders, such as promotional offers. The use and disclosure of personal information collected as part of the Orange Leaf gift card program is governed by this Privacy Policy. If you do not wish to receive any promotional materials associated with your use of the Orange Leaf gift card from us or a third party, please see our Choice and Opt-Out section below. More information about Terms and Conditions of the Ounce Back Card registration may be found at http://www.orangeleafyogurt.com/ob-terms-and-conditions.

Cookies

A cookie is a piece of data stored on the user's hard drive containing information about the user. Our use of a cookie is in no way linked to any personally identifiable information while on our sites. Once the user closes his or her browser, the cookie simply terminates. If a user rejects the cookie, he or she may still use our sites. Cookies enable us to track and target the interests of our users to enhance the experience on our sites. Some of our business associates, for example, advertisers, may use cookies on our sites. However, we have no access to or control over those cookies. Therefore, Orange Leaf and its affiliated entities will not be liable for any damages, injuries, costs, expenses, or privacy issues of any kind directly or indirectly related to our business associates' use of such cookies.

Log Files

We use Internet Protocol ("IP") addresses to analyze trends, administer the sites, track a user's movement, and gather broad demographic information for aggregate use. IP addresses may or may not be linked to personally identifiable information.

Sharing

We may share aggregated demographic information with our franchisees or business associates. This information is not linked to any personal information that can identify any individual person. We may use an outside fulfillment company, but it does not retain, share, store, or use personally identifiable information for any secondary purposes. We may use or require the assistance of another party to provide specific services. When a user signs up for these services, we will share names or other contact information that is necessary for the other party to provide these services. These other parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Social Media Content

From time to time ORANGE LEAF may incorporate and display content from social media sites on www.orangeleafyogurt.com (“Social Media Content”).  The Social Medial Content may include text, images and video, and we may obtain the content in a number of ways.  As an example, ORANGE LEAF may display tweets from Twitter (including tweets containing an image and video), Facebook posts, images and video, and images and video from Instagram as well as other social media and networking sites.  ORANGE LEAF may also create and encourage the general public to use hashtags (#) to identify, sort and categorize material on social media sites such as Instagram, Facebook and Twitter.  Material marked with a hashtag created by ORANGE LEAF may be displayed on any ORANGE LEAF website, including on pages such as http://orangeleafyogurt.com/ILoveOrangeLeaf. Orange Leaf may also invite members of the public to upload images or other materials directly to an Orange Leaf site or social media page, with or without the use of a hashtag.

Social Media Content may be posted on third-party web sites over which ORANGE LEAF has no control (such as Facebook, Twitter or Vine).  ORANGE LEAF is neither responsible nor liable for the privacy practices or lack of such practices from such other sites.  It is possible that materials you post on social media sites may end up on an Orange Leaf site and may be further re-posted to another social media site.  Neither you nor ORANGE LEAF can control this further re-posting.

If you do not want your posts, images or videos to be posted on an ORANGE LEAF site, do not associate any ORANGE LEAF hashtag with your posts, images or videos.  By using or associating any of your social media posts, images or videos with any ORANGE LEAF hashtag, you give consent for ORANGE LEAF to repost your materials on our website.

There are times when we might invite the public to post images or videos regarding a specific contest or promotion we sponsor. When we do, we’ll provide terms and conditions specific to the promotion and the use of your images or videos in the contest or promotion. Additional information regarding our use of materials you post may be found in our website Terms of Use.

Social Media Widgets

ORANGE LEAF’s website includes social media features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.

Links

The www.orangeleafyogurt.com site, and the Orange Leaf App contain links to other sites. Please be aware that Orange Leaf is neither responsible nor liable for the privacy practices or lack of such practices of such other sites. We want our users to be aware of this when they leave our sites to visit linked sites. We encourage our users to read the privacy statements of each and every site that collects personally identifiable information. This privacy statement applies solely to information collected by and/or through www.orangeleafyogurt.com site and the Orange Leaf App.

Surveys, Contests, Sweepstakes, and Promotions

From time to time, we may request information from users using surveys, contests, sweepstakes, or promotions. Participation in these surveys, contests, sweepstakes, or promotions is completely voluntary. The user has a choice whether to disclose any information by answering the surveys, entering the contests or sweepstakes, or participating in the promotions. Information requested may include contact information (such as user's name and mailing address) and demographic information (such as ZIP code and age level). Contact information will be used to notify the winners and award prizes or may be used as stated at the time the information is collected. Survey information will be used for purposes of monitoring or improving the use and services offered by www.orangeleafyogurt.com site, and the Orange Leaf App.

Security

We take reasonably appropriate precautions on the Web sites and App to protect our users' information. Our users' information collected by us on our Web sites or App, not just the sensitive information mentioned above, is maintained and secured in our offices. Only employees who need the information to perform a specific job (for example, marketing professional or a database specialist) are granted access to personally identifiable information. Employees are kept up-to-date on our security and privacy practices. Periodically, as well as any time new policies are added, our employees are reminded about the importance we place on privacy and are instructed regarding our policies and procedures for proper use and safeguarding of our users' information. Finally, the servers that we use to store personally identifiable information are kept in a secure environment.

Special Offers

Registered users may occasionally receive information on products, services, or special offers. Out of respect for the privacy of our users, we present the option to registered users to avoid receiving these types of communications. Please see our Choice and Opt-out section below.

Service & Site Updates

We send registered users site and service announcement updates such as the launch of new products, promotions or new sections or features added to the Orange Leaf Web sites or App. We communicate with the registered users to provide requested services and to respond to various inquiries and issues using e-mail or direct mail. Out of respect for the privacy of our users, we present the option to registered users to avoid receiving these types of communications. Please see our Choice and Opt-out section below.

Choice and Opt-out

Registered users who no longer wish to receive promotional materials or updates from us or our business associates may opt-out to avoid receiving these communications by following the unsubscribe instructions contained within each communication. Registered users have the opportunity to opt-out of receiving special promotions and offers, or from involvement in focus groups, or may request that their personal information be removed completely from the Orange Leaf website or App section and list.

Children

Orange Leaf is very sensitive to children's privacy issues and does not associate cookie data with personal information about children. Orange Leaf encourages parents and guardians to supervise their children's online activities and consider using parental control tools available from online services and software manufacturers. These tools can prevent children from disclosing their name, address, and other personal information online without parental consent. It is Orange Leaf's policy that visitors under 13 years of age should not submit any information on www.orangeleafyogurt.com site or the Orange Leaf App without parental consent.

Contact Us

If you have any questions, comments or concerns regarding this privacy policy or Orange Leaf practices please contact us at: Orange Leaf Frozen Yogurt 14201 Caliber Dr., Suite200, Oklahoma City, OK 73134, Telephone: 888-883-1004, E-mail: info@orangeleafyogurt.com. This privacy statement is effective as of March 13, 2015.

Notification of Changes

We will use information in accordance with the privacy policy under which the information was collected. If we change our privacy policy, we will post those changes on our Web sites so that our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we will disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by e-mail. Users will have a choice whether we may use their information in this different manner.